Privacy Policy

1. About this policy

Verexia Pty Ltd (ABN 68 701 473 841) (“Verexia”, “we”, “us”) is preparing to launch a service relating to vehicle ownership, finance and PPSR matters. This policy explains how we handle personal information collected through our website.

Verexia has elected to opt in to the Privacy Act 1988 (Cth). While that election is being registered, we handle personal information in accordance with the Australian Privacy Principles as a matter of policy.

This policy covers the website only.At present Verexia does not accept engagements, act on matters, contact financiers on anyone’s behalf, issue quotes, or charge fees. It therefore applies to:

• visitors to this website;
• people submitting a general or business enquiry;
• people registering interest in the service or in future platform access;
• technical and security information generated by the website; and
• correspondence arising from an enquiry.

When services commence, this policy will be replaced or extended to cover the handling of information in the course of providing them.

Effective date: 3 September 2026
Version: 1.0

2. What personal information we collect

We collect personal information you give us directly, through the enquiry forms on this website. Each form displays a short collection notice before you submit it.

Registering your interest. Your name and email address. Optionally, your phone number, and the make, model and year of a vehicle, whether you own it or are buying it, and any notes you choose to add.

General enquiries. Your name, email address, the type of enquiry, and your message. Optionally, your phone number.

Platform access requests. Your email address.

Financier and business enquiries. Your name, job role, company, work email address, your expected volume of matters, and any details you choose to add.

Automatically, when you submit any form. The IP address the submission came from, the date and time in UTC, which form was used, the version of this policy in force, and the acknowledgement you gave. We keep this as a record of what you were told and when.

We do not ordinarily seek sensitive information through this website. We ask that you do not include sensitive information in an enquiry unless it is reasonably necessary. If we receive sensitive information, we will handle it in accordance with applicable law.

Cookies and analytics

This website uses Vercel Web Analytics. It is cookieless and aggregate — it does not set cookies, does not collect personal information, and does not track you across other websites. Analytics events are processed by Vercel on infrastructure located outside Australia.

We do not use tracking pixels, advertising cookies, or any other third-party tracking or analytics service. The website sets no cookies of its own; the only cookies that may appear are those strictly necessary for it to function.

3. Why we collect it and how we use it

We use personal information collected through this website to:

• respond to your enquiry;
• assess whether Verexia may be able to assist you once services become available;
• keep a record of enquiries and of the acknowledgements given;
• contact you when the service you registered interest in becomes available;
• protect and maintain the security of the website; and
• comply with applicable law.

We do not use your personal information for marketing without your separate consent, and we do not sell personal information.

4. Who we disclose it to

Service providers. We use third-party providers to host this website and to deliver email. These are Vercel (website hosting and analytics) and Google (email and workplace services).

Where required by law. We may disclose personal information where we are required or authorised to do so by law.

We do not disclose personal information to any other party. In particular, we do not contact a financier, registry, or any other party in relation to your matter — that is not something Verexia does at present.

Overseas disclosure

Our website and email are hosted in Australian regions. However, our service providers are companies incorporated overseas, and personal information may be accessible to them or their related entities outside Australia. Analytics events are expressly processed outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

5. How we store and protect it

Enquiries are delivered to a monitored mailbox and are not stored in a separate database. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include encrypted transmission, access controls, and limiting access to those who need it.

We keep personal information only for as long as we need it for the purposes described in this policy, or for as long as we are required to keep it by law. When it is no longer required, we securely destroy or de-identify it.

6. Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong, using the contact details in section 8.

We will respond within a reasonable period. There is no charge for making a request. If we refuse a request, we will tell you why in writing.

7. Privacy complaints

If you believe we have mishandled your personal information, contact us using the details in section 8. We will acknowledge your complaint within 2 business days and aim to resolve it within 30 days.

If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

This section covers privacy complaints only. General complaints about Verexia can be raised through our contact form.

8. Contact

The Privacy Officer
Verexia Pty Ltd
privacy@verexia.com.au

9. Changes to this policy

We may update this policy. The version published on this page applies from the date shown. When services commence, this policy will be replaced or extended.